Shipping
Delivery Time: 5-7 days for printing + 3-5 days delivery. Please allow extra time for rural areas.
Express Shipping: Available for an additional fee, with delivery typically within 1-3 business days.
Tracking: Once your order is shipped, you will receive a tracking number to monitor its progress.
Returns
We accept returns within 30 days of purchase for a full refund on full-priced items.
Sale Items: Sale items can be returned for store credit only.
Final Sale Items: Items marked as Final Sale or Last Chance are not eligible for returns, exchanges, or refunds unless deemed faulty.
Return Process: To initiate a return, please contact our customer service team for assistance and further instructions.
Send your Returns at: PO Box 4228, Edgeworth, NSW 2285, Australia
International Shipping
We are committed to providing a seamless international shipping experience. Here’s what you need to know:
Duties & Taxes Included: All international orders are shipped on a DDP (Delivery Duty Paid) basis. This means that all relevant import duties and taxes are included in the purchase price, so you won’t face any hidden fees upon delivery.
Non-Refundable Duties & Taxes: Any duties and taxes we pay to clear your delivery are non-refundable.
Tracking Information: Once your order is shipped, you will receive a confirmation email with tracking information to monitor your package's progress.
For any questions or further details, please see our full Shipping Policy or contact our customer service team.